Privacy Policy
Last updated: 4 August, 2025
1. Who we are
This website is operated by Elevate Collective. We are a marketing and brand strategy studio based in Barcelona, working with clients across Europe and Latin America.
If you have any questions about how we handle your data, please contact us at: hello@elevatecollectivehub.com
2. What personal data we collect
We may collect the following personal data:
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Your name and email address (via contact form)
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Your phone number (if you contact us via WhatsApp or share it voluntarily)
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Any information included in your message or voice note
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Website usage data (via analytics tools)
3. How we use your data
We use your information to:
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Respond to your messages and project enquiries
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Communicate with you about potential services
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Improve our website and user experience
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Send occasional updates, if you explicitly request to receive them
We will never sell, rent or share your data with third parties for marketing purposes.
If you contact us via WhatsApp, your phone number and name (if visible) will only be used to respond to your enquiry and continue the conversation related to your request. We do not add users to any messaging lists or share contact details with third parties.
4. Data retention
We store your data only for as long as necessary to provide our services or comply with legal obligations.
5. Your rights
You have the right to:
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Request access to the personal data we hold about you
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Request that we correct or delete your data
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Withdraw your consent at any time
If you’d like to exercise any of these rights, please email us at hello@elevatecollectivehub.com
6. Third-party services
We may use third-party tools (e.g. Google Analytics, Meta Pixel, Notion forms, WhatsApp links) that collect anonymous usage data. These platforms have their own privacy policies, which we encourage you to review.
7. Cookies
Our website may use cookies to analyse traffic and improve performance. You can manage your cookie preferences in your browser settings.
9. Consent
By contacting us via WhatsApp or submitting your details through the website, you consent to us using your information solely for the purpose of communication and project discussion.